The ticket goes to technical support in Lonato with all the information we need to answer you first time. It takes two minutes.
What happens next
- You receive an email with the ticket number.
- A technician takes charge of it and writes to you, or calls you if you selected high urgency.
- For Saturno control units, remote support with factory presets is available.
Integration to be connected: the form already generates the reference number on the client side; in production it must be sent to the ticketing system (e.g. Odoo Helpdesk) via an endpoint.